Kenya

 
 

Functionality

Flexibility takes on a new meaning with Internet banking. The service allows you to perform a wide range of transactions on your linked accounts no matter where you are - at home or in the office. For more information on what functionality is available, click on an option below.

  • Balance

You can access latest balances on all your accounts.

  • Statements


Provisional statements

Access a provisional statement for any of your accounts. This includes Savings accounts, Current accounts, Transact plus, Pure save accounts and Loan accounts.

  • Transaction history statements
    You can access a 180-day transaction history on your loan, current, savings and transact plus accounts. All you need to do is specify the start and end date of your history statements and You can view it.

    Statement download
    Once you are banking online you can download your statements to your computer. You can download your statements as either CSV files (viewable in Microsoft Excel, Microsoft Access or Pastel accounting) or QIF files (viewable in Microsoft Money, Quicken, and other accounting packages).

  • Payments and Transfers

  • Inter-account transfers
    You can transfer funds between as many as 100 linked accounts - provided that your available credit balances are sufficient to cover the transfers. For example, you are able to transfer money from your current/savings account to your transact plus. To keep track of all your transfers you can access the current years history on all your linked accounts.

  • Account payments
    You can make different types of payments to third parties. You can create as many beneficiaries using the beneficiaries function. The payment service offers you the following options:
Payment options Description

Pay beneficiary

You can select and pay a single beneficiary in your list and perform the following functions :

  • paying now, for immediate payments
  • future dated payments, for dates in the future
  • repeat dates, for recurring payments

step by step guide

Future Dated Payments

You can make a future dated payment using the pay beneficiary option
step by step guide

Manage your payments

The Manage payments feature enables you to view, amend and delete any future-dated or repeat payments
step by step guide

Transaction history

You can access a the current years transaction history by specifying the start and end date of the transaction history that you would like to see.
step by step guide

Payment confirmation

Payment confirmation is a service offered to when you make payments. The service enables you to notify your beneficiary via SMS of payments you have made to them via Internet banking. As part of the payment confirmation message your beneficiaries receive a reference number, which they can use to track the payment.

 

  • Beneficiaries
    The Beneficiaries screen displays all beneficiaries linked to your accounts. These could include retailers, friends and family. Once you have loaded your beneficiaries you can pay them immediately. You can:
  • Add private individuals or companies as beneficiaries
  • Delete existing beneficiaries
  • Amend details of your existing beneficiaries
  • View details of beneficiaries, including the last three payments made to a specific beneficiary

 

Tell me about

Customer care

Personal Banking queries:
Tel: +254 20 3268 888/0711 06 88 88 
Email:customercare@stanbic.com

For Lost or Stolen debit/Credit Cards 24 hrs
Tel: +254 20 3268 999
Tel: +254 20 3268 280