Contact us

Head office contact details

Head office

CfC Stanbic Center
Chiromo Road, Westlands

Po Box 30550 00100

Nairobi

Tel: +254 (20) 3268 000
Fax: +254 (20) 3752905/7
Email: customercare@stanbic.com

Business unit contact details

Business unit	Email	Telephone
Customer care centre	customercare@stanbic.com / managingdirector@stanbic.com	+254 20 3268 888 / 999 / 07232 113 888
Corporate and Investment Banking queries:	corporatebankingkenya@stanbic.com	+254 20 3268 222
Business Banking queries:	businessbankingkenya@stanbic.com	+254 20 3268 222
Private Clients queries	privateclientskenya@stanbic.com	+254 20 3268666, +254 711 068666 or +254 732 113666
Private Banking queries:	Privatebanking@stanbic.com	+254 20 3268 445
Personal Banking queries:	customercare@stanbic.com	+254 20 3268 888/0711 06 88 88
Internet Banking queries :	ibkenya@stanbic.com	+254 20 3268 888/0711 06 88 88
Debit Cards queries:	debitcards@stanbic.com	+254 20 3268 999
Credit Card queries:	CardQueriesEA@stanbic.com	+254 20 3268 280

Customer care

Personal Banking queries:
Tel: +254 20 3268 888/0711 06 88 88
Email:customercare@stanbic.com

For Lost or Stolen debit/Credit Cards 24 hrs
Tel: +254 20 3268 999
Tel: +254 20 3268 280