Kenya

 
 

Contact us

 

Head office contact details

Head office
 

CfC Stanbic Center
Chiromo Road, Westlands

Po Box 30550 00100

Nairobi

Tel: +254 (20) 3268 000
Fax: +254 (20) 3752905/7
Email: customercare@stanbic.com

Click here for the Complaints procedure.


Business unit contact details

Business unit Email Telephone
Customer care centre customercare@stanbic.com +254 20 3268 888 / 999 / 0732 113 888
Corporate and Investment Banking queries: corporatebankingkenya@stanbic.com +254 20 3268 222
Business Banking queries: businessbankingkenya@stanbic.com        +254 20 3268 222
Private Clients queries privateclientskenya@stanbic.com

+254 20 3268666,

+254 711 068666 or +254 732 113666

Private Banking queries: Privatebanking@stanbic.com +254 20 3268 445
Personal Banking queries:  customercare@stanbic.com    +254 20 3268 888/0711 06 88 88
Internet Banking queries : ibkenya@stanbic.com       +254 20 3268 888/0711 06 88 88
Debit Cards queries: debitcards@stanbic.com      +254 20 3268 999
Credit Card queries: CardQueriesEA@stanbic.com              +254 20 3268 280

 

Tell me about

Customer care

Personal Banking queries:
Tel: +254 20 3268 888/0711 06 88 88 
Email:customercare@stanbic.com

For Lost or Stolen debit/Credit Cards 24 hrs
Tel: +254 20 3268 999
Tel: +254 20 3268 280